KYC/AML Compliance Automation Pipeline
Cut customer onboarding from 3 days to 5 minutes while maintaining regulatory accuracy across 100k+ applications.
5 min
onboarding time (was 3 days)
87%
auto-approved without review
99.5%
data extraction accuracy
92%
reduction in manual review queue
Role
Lead Technical Business Analyst — Compliance
Timeline
Q4 2022–Q1 2023 · 4 months
Delivery context
The Problem
Manual KYC/AML processes took 2-3 days, creating poor customer experience and causing significant signup abandonment. Compliance teams manually reviewed documents with error-prone workflows that couldn't scale. FINTRAC reporting for Large Cash Transactions (LCTR), Suspicious Transaction Reporting (STR), and Electronic Funds Transfer Reporting (EFTR) required precise data attribute mapping across multiple source systems.
My Contribution
I owned requirements analysis and compliance alignment for this KYC/AML automation initiative at a major Canadian bank. I extracted and mapped FINTRAC-specific data attributes across source systems, defined the transformation and validation rules for LCTR, STR, and EFTR reporting, and facilitated workshops with AML and compliance teams to define automated decision thresholds. I analyzed and cleansed datasets to improve data quality prior to system integration, designed the UAT framework with compliance officers to validate regulatory accuracy, and collaborated with AML stakeholders to implement robust validation and enrichment processes that met FINTRAC audit standards.
Process
Regulatory Mapping
Extracted and mapped FINTRAC-specific data attributes across source systems, defining the required capture and transformation for LCTR, STR, and EFTR.
Compliance Workshops
Facilitated sessions with AML and compliance teams to validate automated approval thresholds and define escalation criteria for edge cases.
Data Quality
Profiled, cleansed, and standardized source datasets; documented anomalies and established validation rules for source-to-target integrity.
UAT & Sign-off
Ran parallel manual reviews for 3 weeks, validating automated decisions against compliance officer judgements before full cutover.
The Solution
Requirements-led automation: FINTRAC data attribute mapping, transformation rule definition, compliance threshold workshops, data quality assessment and cleansing, and a structured UAT process run in parallel with manual review for 3 weeks before switching to automated flow.
Results
- Onboarding reduced from 3 days to under 5 minutes
- 99.5% data extraction accuracy
- 87% of applications auto-approved without human review
- 92% reduction in manual review queue
- 100k+ applications processed with zero compliance incidents
Regulatory compliance is a data quality problem before it is a technology problem. The automation only worked because we spent the first month mapping every FINTRAC data attribute to a clean, validated source — trying to automate against dirty data would have created a compliance liability, not a solution.
Tech Stack
Compliance
Data
Tools
Methodology
Related
How this project connects to the rest of my work.
Services
Work phases this project exemplifies
- 01 · DiscoverStakeholder interviews, process mapping, problem framing — including supply chain and fulfilment mapping where operations span warehouses and partners
- 02 · DefineBRDs, user stories, acceptance criteria — translating the problem framing memo into a measurable business case with KPI baselines, target outcomes, and acceptance criteria stakeholders can sign off on
- 06 · ValueKPIs tracked, outcomes measured, platform scales
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