AI-Powered Fraud Detection Engine
Reduced false positives by 87% while catching 98% of fraud in real time — protecting $12M+ annually.
99.2%
detection accuracy
87%
fewer false positives
$12M+
fraud prevented annually
<100ms
detection latency
Role
Lead Technical Business Analyst — AML & Compliance
Timeline
Q1–Q2 2023 · 5 months
Delivery context
The Problem
Legacy fraud detection relied on rule-based systems with ~85% accuracy and 2-3 hour detection latency. Rules-based systems generated 40% false positives, causing customer friction. Banks needed real-time detection with minimal false positives.
My Contribution
I led the requirements definition and stakeholder alignment for this fraud detection initiative. Working between compliance officers and the engineering team, I audited every existing rule set, interviewed AML analysts to map false-positive failure modes, and authored the functional specification that guided model development. I designed the UAT framework used to validate detection thresholds against live transaction samples and ran structured sessions with compliance leadership to define the precision/recall tradeoffs that balanced fraud capture with customer friction before cutover.
Process
Discovery
Audited existing rule sets and interviewed compliance analysts to map false-positive failure modes.
Requirements
Translated compliance requirements into functional specifications for the model development team, including precision/recall thresholds and explainability standards.
UAT Design
Built a structured UAT framework using historical transaction samples to validate detection accuracy before shadow-run began.
Cutover
Managed stakeholder sign-off across compliance, operations, and product during the 4-week parallel-run period before full cutover.
The Solution
Built a multi-model ensemble combining LSTM neural networks for behavioral patterns, XGBoost for transaction features, and graph neural networks for ring detection. Implemented streaming pipeline using Kafka for sub-100ms latency. Model retrained daily on new transaction patterns.
Results
- 99.2% detection accuracy (up from 85%)
- 87% reduction in false positives (40% → 5%)
- 98% of fraud caught within 2 minutes
- $12M+ in fraud prevented annually
- Scales to 10M+ transactions per day
The compliance team's precise definition of 'acceptable false positive rate' — worked out in stakeholder workshops before a single model was trained — was the single most important upstream decision. Ambiguity in that threshold would have caused every downstream technical choice to be revisited at go-live.
Tech Stack
ML/AI
Data Pipeline
Infrastructure
Monitoring
Related
How this project connects to the rest of my work.
Services
Work phases this project exemplifies
- 01 · DiscoverStakeholder interviews, process mapping, problem framing — including supply chain and fulfilment mapping where operations span warehouses and partners
- 02 · DefineBRDs, user stories, acceptance criteria — translating the problem framing memo into a measurable business case with KPI baselines, target outcomes, and acceptance criteria stakeholders can sign off on
- 04 · DeliverAgile execution, backlog ownership, UAT, defect triage
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